Sampling with online analysis order
When accepting samples, you can transfer the enclosed analysis order number to the laboratory database and thus automatically activate all data for the analysis order.
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Your customers send the sample to your laboratory together with the analysis order number. The analysis order number can be found on the confirmation of the analysis order (see instructions: Create Online Analysis Order).
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When accepting the sample, you can select the analysis order number in the laboratory database and thus activate the master data and selected analyses and automatically create the samples. You do not need to enter any further data.
Your customer can view the status of his samples (sample received in the laboratory, analysis performed, report ready) at any time via the customer zone.
The information about a pending online analysis request remains visible to the customer in the customer zone for at least two hours, even if the request has already been activated.
The customer zone is an optional additional module of the laboratory database.
Last change: 12.11.2025
General information
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Kompetenzen
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- Create order templates
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Templates
Customers
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Client zone (optional)
- Customerzone
- Activating the Customer Zone
- Create Online Analysis Order
- Sampling with online analysis order
- Hide parameter columns in customer portal
- Provide files in the customer zone
Assets
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Parameters
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Calculating with parameters
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- Example: Calculation of annealing loss with validity check
- Example: Determination of Chemical Oxygen Demand
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Questions and answers
- IT requirements
- Where can I find the current version number of the _LABORDATENBANK__?
- How can I calculate the average from five measured values?
- Where do you enter titles like Dr/Prof/Dipl. etc.?
- How can I change the order of parameters in the packages?
- Querious: Delete archived reports
- Download files in the Edge browser instead of opening them directly
- Transfer the status of the production system to the test system
Equipment
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8D-report
Others
PDF templates
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File management
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Processes