LIMS.eu

1. Create a Contact

Before the Customer Zone can be activated, a contact must be created for the customer. For more information, refer to Add contact persons at customers.
You can activate the Customer Zone during the contact creation process by assigning a username and password.

2. Activate the Customer Zone Later

If the contact has already been created, you can activate the Customer Zone afterward:

1. Edit the relevant contact.
2. Assign a username and password on the right-hand side under Account for Customer Zone. Ensure the credentials are secure and communicate them to the customer safely.

3. Provide Login Details

Share the login credentials and the URL for accessing the Customer Zone with the customer.

Your URL is https://labordatenbank.com/demo/customers/login

The Customer Zone is now set up, and the customer can access the content made available to them.

Using the Same Email Address for Multiple Customers

If you want to create the same contact under different customers with an identical email address, you need to add a suffix to the address.
Example:

• First contact: maxmustermann@musterlabor.de
• Second contact: maxmustermann+secondCustomer@musterlabor.de

Emails will still be delivered to the same mailbox, but the system can distinguish the contacts through the suffix.
When resetting a password, everything between the + and the @ is ignored, so the reset email will always be sent to the correct email address (maxmustermann@musterlabor.de in this example).