Process management

Process management deals with the identification, design, documentation, implementation, control and improvement of interrelated tasks.

Process management can be found under Settings QM Processes.



You can create processes for each category and change the order. Below are the key settings explained:





  • Name: This heading appears in the process management overview and represents the process.

  • Process owner: There must be at least one person responsible for this process.

  • Category: Process management according to DIN EN 17025 includes at least the three categories: Leadership processes, Core processes, and Support processes. Of course, you are free to design the categories according to your preferences.

  • Belongs to: Options include Document Control and Equipment Management.

  • What?: What is the process? There is space here for a description of the process.

  • What for?: What is this process used for? Space for a detailed description.

  • Risks: What risks does the process pose to the company?

  • Chances: What opportunities does the process offer for the company?

  • Who?: The following information can be recorded:

    • Employee group: If this process affects an entire group of employees, you can select the group here.

    • Employee: If only individual employees are affected by this process, multiple individual employees can be selected.

    • Employee qualification: If the process is tied to one or more specific qualifications, select them here.

    • Training: If specific training is required to work on or with this process, select it here.



  • With what?: There are two options here:

    • Equipment: What testing equipment is needed for this process, or is affected by this process?

    • Material: What materials are needed for this process, or are affected by this process?



  • How?: Is there a work instruction or a standard where the process is described in detail?

Last change: 04.04.2024

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