Evaluation criteria for suppliers

Managing the supplier evaluation criteria is a core element of quality management and provides the basis for systematic supplier management. This is where you define and maintain standardized evaluation criteria.

Navigation

Open the evaluation criteria management via:
Navigation bar → QM → Supplier evaluation → Manage Criteria for supplier evaluation (bottom left, below the overview table)

Note: The exact wording of the menu items may differ depending on the configuration of your LDB.

Overview

The criteria management lets you:

view a detailed overview of all existing criteria and their evaluation options (levels)
create and edit evaluation criteria
arrange the order of the criteria via drag and drop

Note: All text shown in blue in the table is a clickable link to the respective data type. Some columns and functions are always available, while others depend on your permissions and the configuration of your LDB. The labelling may also be configuration-dependent.

Description of the tabular overview

The evaluation criteria are shown in a tabular overview. The following table describes the columns.

Figure: Overview of the criteria management for supplier evaluation

Column	Description
Criterion	Name of the evaluation criterion (e.g. Termintreue, Qualität, Mengentreue). The name shown in blue is a link to the criterion's edit screen. Using the icon with the up/down arrows to the left of the name, you can change the order via drag and drop.
Description	Explanatory text defining what the respective criterion means. Ensures consistent evaluation standards and a uniform application by all employees.
Evaluation	Colour-coded rating scheme. Each rating level is assigned a letter (A–E), a colour and an explanatory text.

The rating scheme (column Evaluation)

Further information: LINK_TO_PAGE= 201

Each criterion is shown with a colour-coded scheme based on the traffic-light principle. The number of levels depends on the configured rating type:

3-level scheme (A–C):
- A = green
- B = yellow
- C = red
5-level scheme (A–E):
- A and B = green
- C = yellow
- D and E = red

Examples from the figure:

Termintreue (3-level): A – Termin eingehalten · B – 3 Tage zu spät · C – 10 Tage zu spät
Qualität (5-level): A – Lieferung einwandfrei · B – Lieferung i. O., aber Streuung zu groß · C – Lieferung i. O., aber geringfügige Abweichungen · D – Lieferung n. i. O., sortieren / Nacharbeit erforderlich · E – Lieferung n. i. O., Rücklieferung / Verschrottung
Mengentreue (5-level): A – 0 % deviation · B – 2 % deviation · C – 5 % deviation · D – 10 % deviation · E – >10 % deviation

Our recommendation: Provide a clearly worded explanatory text for each level (as in the example). This ensures that all employees evaluate according to the same standards and that the results remain comparable.

Functions

Create a new criterion

At the top, click the button + Add Criteria for supplier evaluation.

Figure: Add Criteria for supplier evaluation

Further information: LINK_TO_PAGE=Edit evaluation criterion for supplier evaluation

Edit an existing criterion

Click the name of the criterion shown in blue to switch to the edit screen of the respective criterion.

Further information: LINK_TO_PAGE=Edit evaluation criterion for supplier evaluation

Change the order of the criteria

Define the order in which the criteria are displayed.

Grab a criterion by the icon with the up/down arrows (to the left of the name) and drag it to the desired position via drag and drop.
The new order is saved automatically.

Back to the overview

At the top left, click the button ← Overview to return to the supplier evaluation overview.

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