LIMS.eu

With the Customer Zone, you enable your customers to access all information related to their commissioned analyses directly from your homepage.

• Real-time retrieval of reports and analysis results via any desktop PC, tablet PC, or smartphone (WebApp)
• Display of processing status for orders
• Clear presentation of results with the following options:
• Download of reports
• Access to raw data or results, as well as the ability to transfer values directly to MS Excel
• Notifications upon completion of individually favored orders, samples, and parameters
• Encrypted data transfer and secure access via personal login credentials

Under Edit Customers, you can activate the Customer Zone for a customer by assigning a Login and a Password to them. With these Login and Password details, your customer can then log into the Customer Zone. The login is done via a login mask integrated into your website.

After logging in, your customer will reach the Customer Zone where they can view the status of their analysis orders and create new analysis orders (see Create Online Analysis Order). After a report has been released (see Sign reports), your customer can independently download reports in the Customer Zone.

Customer Zone Demo Video

https://www.youtube.com/embed/lypoP6ecVdY

See also: LINK_TO_PAGE=113